Terms of Service

Welcome to Vikfx. These Terms of Service govern your use of vjkfx.shop, including browsing our website, creating an account, placing an order, contacting support, and using any services provided through our Shopify store. By accessing or purchasing from this website, you agree to these Terms.

1. Store Operator and Contact Information

This website is operated by Vikfx. You can contact us at support@vjkfx.shop. Our business address is SMITHFIELD, 2164, New South Wales, Australia. Throughout the site, the terms “we”, “us”, and “our” refer to Vikfx.

2. Eligibility and Lawful Use

You may use this website only for lawful shopping and informational purposes. You agree not to use the site for fraud, abuse, unauthorized resale, security testing, automated scraping, misleading activity, or any activity that violates applicable laws or these Terms.

3. Account and Customer Information

If you create an account or place an order, you are responsible for keeping your account details accurate and secure. You agree to provide current, complete, and accurate purchase, contact, billing, and shipping information. We are not responsible for delays or failed delivery caused by incorrect customer information.

4. Product Information

We make reasonable efforts to present product names, descriptions, images, colors, materials, dimensions, prices, availability, and care information accurately. However, colors and textures may appear differently depending on photography, lighting, screen settings, browser display, and manufacturing variations. Product packaging, labeling, or small design details may also vary slightly.

5. Product Use and Care

Products should be used only for their intended purpose and according to any care instructions provided. For sports towels, customers should follow washing, drying, and storage instructions where provided. We are not responsible for damage caused by misuse, improper care, excessive heat, chemicals, alteration, or use outside the intended purpose.

6. Orders and Order Acceptance

Submitting an order does not mean the order has been accepted. We may cancel, refuse, or limit an order if payment fails, product information contains an error, inventory is unavailable, fraud risk is detected, shipping information is incomplete, or the order appears to violate these Terms. If we cancel an order after payment is taken, we will arrange a refund through the original payment method where applicable.

7. Pricing, Currency, and Promotions

Prices are shown in USD unless otherwise stated at checkout. We may update prices, promotions, discounts, product availability, and product descriptions at any time. Promotional offers may have conditions, expiration dates, product exclusions, or usage limits. The final payable amount is shown at checkout before you submit payment.

8. Payment Terms

Payments are processed securely through Shopify Payments. By submitting payment information, you confirm that you are authorized to use the selected payment method and that billing details are accurate. We do not store complete credit card numbers on our own systems. Orders are prepared for processing only after payment is successfully authorized or completed.

9. Shipping and Delivery

Shipping terms, delivery estimates, address responsibilities, tracking, and lost or damaged shipment procedures are explained in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, holidays, weather, address issues, customs checks, or events outside our control.

10. Returns, Refunds, and Cancellations

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy. Please review that policy before placing an order. Refunds, when approved, are issued to the original payment method through Shopify Payments.

11. Intellectual Property

All website content, including text, product descriptions, images, graphics, logos, layout, product names, and brand materials, is provided for shopping and informational purposes. You may not copy, reproduce, modify, distribute, scrape, or commercially use our content without written permission, except as permitted by law.

12. Third-Party Services

Our store is powered by Shopify and may use third-party services for payment processing, analytics, shipping, fraud prevention, email communication, and customer support. Your use of those services may also be subject to their own terms and privacy practices.

13. Website Availability and Errors

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available. We may correct errors, update content, suspend features, or change the website at any time. If a product, price, promotion, or availability error affects your order, we may contact you to correct or cancel the order.

14. Limitation of Liability

To the fullest extent permitted by law, Vikfx is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, delivery delays, product misuse, inability to use the site, or matters outside our reasonable control.

15. Indemnification

You agree to hold Vikfx harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, inaccurate information, or violation of another party's rights.

16. Changes to These Terms

We may update these Terms from time to time. The version posted on this page applies to your website use and purchases made after the update. Continued use of the website after changes means you accept the updated Terms.

17. Contact

Questions about these Terms can be sent to support@vjkfx.shop.
Phone: +61 485986798
Business address: SMITHFIELD, 2164, New South Wales, Australia